Pentara Privacy Policy

1. Information Collection

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, when you participate in activities on the Services or Career pages, when you contact us via the Contact Request submission fields, or when you submit a job application to us through a third-party employment website.

2. Types of Information Collected

We collect information you voluntarily disclose to us which depends on the context of your interaction with us and the Services or the choices you make. The personal information we collect may include the following:

• Contact Information: name, company, phone number, email, service type, and request summary
• Career Information: name, phone number, email, and resume sent to us through [email protected]

All personal information you provide to us must be true, complete and accurate. You must notify us of any changes to such information.

Sensitive Personal Information

We do not process sensitive information–such as racial or ethnic origin, government identification numbers, or health information–unless you provide us with it. If you do provide us with such sensitive information, you consent to our processing of the information for the purposes identified in this privacy policy.

3. Use of Information

Personal information provided to us is used to improve and administer our Services, communicate with you, and to comply with law. We may process your information for other purposes with your prior consent. We process your information to provide requested service(s), respond to inquiries, or solve a potential issue you might have with the requested service(s). We may process your information to consider you for employment.

4. Information Sharing

We do not sell, rent, or lease personal information to third parties. Information may be shared with trusted partners, approved service providers, or regulatory authorities as necessary to fulfill contractual obligations or legal requirements. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We have implemented appropriate and reasonable technical and organizational security measures to safeguard any personal information received. However, while we strive to protect your data, no electronic transmission or storage method can offer 100% security. Therefore, we cannot ensure or guarantee that unauthorized third parties, such as hackers or cybercriminals, will not breach our security measures to access, steal, or modify your information. While we are committed to protecting your personal data, the transmission of such information via our services carries inherent risks, and usage should be exercised within a secure environment.

6. Information From Minors

We do not intentionally seek information from or target individuals under the age of 18. By using our Services, you affirm that you are at least 18 years old or that you are the parent or legal guardian of a minor using the services, and you consent to their usage. Should we become aware of any personal information collected from users under 18, we will promptly take appropriate steps to remove such data from our records. If you have knowledge of any such data collected from individuals under 18, please contact us at [email protected]

7. Individual Rights

If we are processing your personal information based on your consent, whether it's expressed or implied, as dictated by relevant laws, you have the right to withdraw your consent at any time. You can do so by contacting us using the contact details provided below. Please be aware that withdrawing your consent will not affect the lawfulness of any processing done prior to the withdrawal, nor will it affect processing based on other lawful grounds, as permitted by applicable laws.

If you have questions or comments about your privacy rights, you may email us at [email protected].

8. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or longer as required by applicable laws (such as tax, accounting, or other legal requirements). Data retention periods are established based on the nature of the information and legal requirements.

9. Dispute Resolution Process

In the event of any disputes or concerns regarding the handling or processing of personal information as outlined in our Privacy Policy, we encourage individuals to contact us promptly to address the issue. Our team is committed to resolving disputes in a fair, transparent, and efficient manner. Upon receipt of a dispute or complaint, we will conduct a thorough investigation and strive to provide a timely resolution. We are committed to upholding the principles of privacy and data protection and will work diligently to address any concerns raised by individuals regarding our privacy practices.

WITH RESPECT TO ANY MATTER OR DISPUTE ARISING OUT OF OR RELATING TO THIS PRIVACY POLICY, YOU HEREBY WAIVE (a) THE RIGHT TO PARTICIPATE IN A CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE ACTION IN COURT OR IN ARBITRATION, EITHER AS A CLASS REPRESENTATIVE OR CLASS MEMBER; AND (b) THE RIGHT TO JOIN OR CONSOLIDATE CLAIMS WITH CLAIMS OF ANY OTHER PERSON.

10. California Residents Specific Privacy Rights

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

11. Updates to Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. Updates will be communicated through our website or other appropriate channels and the updated version will be effective as soon as it is accessible.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

13. Review, Update, or Delete the Data Collected

Based on the applicable laws of your state or country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, contact us at [email protected].